Hi, I'm Minchen
A Product & Service Designer who makes complex industries feel a little more human, mostly in fintech and cybersecurity, occasionally escaping into visual experiments.
Scroll to see moreSelected Works
Discover a curated selection of works, designed to deliver impact. Each piece showcases my dedication to creativity and exceptional design.
AI in Practice
2026Where AI helps, and where I still have to
Rethinking the design-to-dev handoff, turning weeks of production into days of momentum.
Little fits
2025-2026A smart, intuitive wardrobe tracker that helps parents organize baby clothes before they're outgrown.
Platform Experience
2024-2025Empowering merchants to manage their business faster, smarter, and all in one place.
Jungo
2023Reimagining the ancient game of Go, making strategic mastery accessible to everyone.
Payment Onboarding
2022-2023Transforming complex KYC processes into seamless, conversion-friendly experiences.
Threat Center
2018-2019Delivering continuous threat detection, hunting, and response with unmatched efficiency.
About Me
Minchen Lin
My main playground is the B2B world, where I've tackled challenges in cybersecurity and fintech. Occasionally, I take on B2C side projects to explore my love for illustration and visual storytelling.
I design with people at the center, connecting business, technology, and aesthetics into something meaningful. Outside of that, I'm probably sketching, cooking, planning my next trip, or sniffing my cat. 🐱
Contact me- 2020 - PresentSenior Product DesignerAdyen
- 2019-2020Lead DesignerReaQta (an IBM Company)
- 2016-2019Senior UX DesignerTrend Micro
What People Say
A selection of kind words and feedback from clients, colleagues, and users I've collaborated with.
The new feature, by the way, is fantastic and has improved support engagement!
End user feedbackPlatform customerRegarding the KYC part, the UI and the UX is very much user-friendly compared to before with terms of errors and stuff, so that has been really useful…
End user feedbackPlatform customerI absolutely love this. You've addressed every single pain point I've been complaining about for the last year.
End user feedbackFranchise customerMinchen is undoubtedly one of the best professionals in the area I've ever worked with, she definitely goes the extra mile and presents strong product sense.
Product managerAdyenMinchen consistently delivers high-quality results on time, and her work has greatly benefited the team...
Product managerAdyenMinchen is incredibly talented and whoever hires her can consider it the best decision they ever made. I will miss working with her dearly.
Senior software engineerReaQtaMinchen is always full of energy and passions to UX and service design. Her creativity stands out, and she always keeps user experience at the center.
Staff user experience researcherTrend Micro